If you were already registered for the in-person MEA 2026 event, your place at the postponed Q4 session is secure - and you now also get full access to our virtual MEA 2026 event. There is nothing you need to do, as your registration has automatically been updated to reflect access to both events.

If you only registered for the virtual event, this only gives you online access for the virtual event. If you would be interested in joining us in person in Q4 for additional networking opportunities and full event access, we would be delighted to assist with upgrading your pass. Please email marketing@exilegroup.com to upgrade your ticket.

To get the best experience, we strongly recommend using Google Chrome. You can also use the following browsers to have a useful experience: Firefox, Safari, Opera, Android Chrome & iOS Safari.

We recommend avoiding Microsoft Edge where possible.

Yes! If you’re using an IOS device such as an iPhone or iPad, please use Safari. For android devices, we recommend Google Chrome.

This is usually caused by a network restriction (often a company firewall or VPN). Please try the following quick checks:
- Switch to a different network (e.g. mobile data or home Wi-Fi)
- Turn off your VPN (if you’re using one)
- Try a different browser or device

If it works on another network, your organisation’s firewall is likely blocking access. In that case, please contact your IT team and ask them to allow access. If you’re still having issues, contact us at operations@exilegroup.com and we’ll help investigate further.

If you need a quick fix, we recommend switching to a personal device/network. If you miss a session, don’t worry, all sessions are available on demand to Exile Intelligence members.

Go to the event URL given in the email. Enter the email address you registered with. Then follow the link from the verification email you receive.

Contact operations@exilegroup.com and we can send you a magic link to get you online.

No, the platform is fully hosted through your browser.

Your account can log in on up to two separate devices.

When you first sign in you will be prompted to check/update your details. If you want to update them later, please click on the ‘person’ icon in the top right corner of the screen and select ‘settings’. We strongly encourage you to add a photo of yourself. This needs to be 450x450 px or more.

You can view all upcoming sessions via the Agenda tab.

Yes! All sessions will be available to Intelligence Subscribers to watch on demand via the on-demand tab after the event has ended. Not a subscriber? Contact us here for more information: intelligence@exilegroup.com

You can view and contact all guests registered for the event via the Delegate list tab. If you wish to view the delegate list for the virtual event, please log in to the virtual platform here. The delegate list for the in-person event will become available 4 weeks before the new event dates.

We’re always here to help. Email us on operations@exilegroup.com